Privacy Policy of Equilibrium Books

Equilibrium Books is committed to protecting the privacy of our customers and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our website and services, adhering to relevant privacy laws including the General Data Protection Regulation (GDPR) where applicable.

Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Identification Information: This includes your name, email address, postal address, phone number, and payment information when you make a purchase, register for an account, subscribe to our newsletter, or sign up for workshops and author events.
• Transactional Information: Details related to purchases you make through our site, including products ordered, dates of transactions, and shipping details.
• Usage Data: Information about how you access and use our online platform, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and dates/times of access. This helps us understand user behavior and improve our site.
• Communication Data: Records of any correspondence between you and Equilibrium Books, including inquiries, feedback, or support requests.

How We Use Your Information

Equilibrium Books uses the collected data for various purposes:

• To provide and maintain our services, including processing orders for mathematics and science books, academic texts, and educational resources.
• To manage your account and provide customer support.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our online platform when you choose to do so.
• To organize and manage workshops on mathematical patterns and problem-solving, and author readings.
• To send you newsletters, marketing, or promotional materials and other information that may be of interest to you, based on your preferences. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
• To monitor the usage of our online platform and analyze trends to improve user experience.
• To detect, prevent, and address technical issues or fraudulent activities.

Legal Basis for Processing Personal Data Under GDPR

If you are from the European Economic Area (EEA), Equilibrium Books’ legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

• We need to perform a contract with you (e.g., to fulfill your book order or workshop registration).
• You have given us explicit permission to do so.
• The processing is in our legitimate interests and it's not overridden by your rights (e.g., for direct marketing, fraud prevention, or improving our services).
• To comply with the law.

Disclosure of Your Information

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Equilibrium Books may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation.
• To protect and defend the rights or property of Equilibrium Books.
• To prevent or investigate possible wrongdoing in connection with our service.
• To protect the personal safety of users of our service or the public.
• To protect against legal liability.
• With service providers who assist us in operating our online platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Equilibrium Books aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.

Links to Other Sites

Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: